1. BODY COMMUNICATES AS WELL AS YOUR MOUTH

Body language plays an important role in creating first impression with a potential client. This will support any convincing conversations you make any further. Be confident about yourself and have faith in your abilities. If you don’t trust yourself, why anyone else will?

Do not sit with drooping shoulders or look distracted. It can make the other person feel uneasy around you.
Rather sit straight and make frequent eye-contact. Neither be overdressed nor underdressed.
That doesn’t mean you head in casuals. This will make the new client think as if you are not serious about working for him. Wear easy breezy formals. If you are peace, you will feel in control too.

2. IF YOU DON’T KNOW WHERE YOU ARE GOING, YOU MIGHT NOT GET THERE

You have already fixed up a meeting with the client. But, if his business is unknown to you, how will you event proceed? So you need to be well prepared beforehand.
You’ve got to read his business strategies in the past and any broken links with competitors.
Even though you might be unaware of being from a different field, but that cannot serve as an excuse if you are looking for a client. However, a thorough research can do the trick.
You will have enough information about his strategies over which you can hold discussions whenever you fix the meeting.
Your interest in his business can act as a driving force which can hand you that project. The more facts, framework, and knowledge you will serve the client, the easier it will be for him to trust your analytical abilities.

3. DON’T WAIT FOR PEOPLE TO BE FRIENDLY, SHOW THEM HOW

Obviously, you are focused to not only make the client trust you but also hire you. But do not commit the mistake of considering him mere potential business opportunity.
He is much more than that. Before you get down to agreeing to the terms and conditions, make sure you make him feel comfortable. He is a human before a client so make him feel like one.
Make small talk, be it about their favorite restaurant or holiday destination. Don’t just remember the name of the person but also some personality traits.
You cannot always expect the client to be as cordial so don’t wait for him. This is a chance for you to show how you can be trusted and these little things will act as building blocks of your relationship with the client.
Keeping warm relations, in the beginning, lays the groundwork for long-term association. A person at ease with you will begin to trust you. Don’t work as customer and expert but as two human beings.

4. PLAN YOUR WORK AND WORK YOUR PLAN

The value of planning can be easily inferred from these golden words of Napoleon Hill. He promptly correlates with work and planning.
The interdependence of the two shows one cannot exist without the other. Since you have already derived necessary information about the client’s business, it is time to put that thinking cap on. Find creative ways to take his business to greater heights.
You might have found some loopholes in the business plan while rummaging through its history, so try to work around it and don’t be afraid to confront the client about it.
Rather, he will be happy to have a person who knows how to bend such situation for the company’s benefit.
Spend time in talking to your colleagues or friends from the same professional background, seek their advice and accordingly work on the strategy.
Go to the client with an open mind, let him see your planning and always leave scope for the changes he makes. A full proof scheme makes him want to trust you with his business.

5. TELLING CREATES RESISTANCE, ASKING CREATES RELATIONSHIPS

Client relationships author of Power Questions, Andrew Sobel emphasizes the power of effective questioning.
Mere exchange of ideas is not going to help unless you are ready to question. Of course, the client will be interested in knowing about you first. So it’s time to turn round the table by putting questions to him.
Do not be afraid to ask whenever needed or it will have a negative impression on your work since you would not be meeting his needs.
Questioning is important for it gives you an insight into the client’s mind, his goals, and expectations.
Unless you know what he wants, you won’t be able to deliver quality work. Be it the first meeting or the second, remember his priority list. You need to put yourself in his shoes and then be able to commit quality services that he deserves.

6. THE WEAKEST INK IS STRONGER THAN THE STRONGEST MEMORY

The biggest illusion is remembering whatever the client mentioned. But who will be answerable if you miss on some important detail? The client trusted you but you left the necessary part.
If you want to escape such untoward situations, be sure of carrying a notebook and a pen whenever you go to see the client. Taking notes of the conversation will make you recollect the client’s plan which you need to closely follow while delivering the project.
This also gives him the assurance that you will not forget anything you were communicated during the meeting. Jotting down will also create an impression that you are a focused person who does not take his words lightly.
Additionally, you can also repeat the client’s words to confirm whatever he said is being correctly written by you. You got to be on the same page if you want to build trust. Taking time to echo those words back to him will exactly help you in doing so.

The post 6 Keys To Build Trust With Your New Client appeared first on EngineerBabu Blog.

Companies having a focused approach, function better financially. To make both ends meet, I make customer satisfaction my topmost priority because it is his acceptance that will help in furnishing an outstanding product. The knack of this trade lies in the critical ability in finding out what the user really wants. Developing a product which is user-friendly does half the work.

I keep the distance from giving a bulk of options to the client since web developing shares the drawback of shopping. As you get confused after seeing some options to choose from, so does the client. Henceforth, I make a user experience the nucleus of my interest to fulfill his expectations.

 You too can strive to provide refine work by following these easy tips:-

1. Ease of use may be invisible, but its absence sure isn’t-

Someone asked me, “Why UI and UX are important?” I questioned, “Why boys follow pretty girls in college?” This exactly summarises the importance of UI and UX. Boys linger after girls who are comparatively prettier than the rest. Don’t take me wrong; I’m not a racist. I truly believe in inner beauty. But honestly, we end up judging a book by its cover. That is the first thing that drives us to pick up that book in first place and start flipping through its pages. So the visual impact created by the website is most important. How viewers get surrealistic images while easily browsing through the web pages matter. A picture can speak a thousand words while staying mum at the same time. User interface and user experience have the capability to make or break your creation. The visuals should create such an impact on the eyes of the beholder that he gets lost in its beauty and even recommend your work to others.

Recommended Reading: Fintech in 2019! It’s Big, It’s Growing & It’s Disruptive 

2. Clients may not tell you what they want, but they can always tell you what’s wrong-

Sounds like being a hypocrite, right? This confusion arises solely due to lack of communication. When we can be so expressive in confiding with our loved ones, why can’t we clear things face-to-face with clients too? My point is that we should be verbal and professional while dealing with clients instead of giving them the leverage to question my work. Overseas clients may often be heard grumbling about dissatisfactory work done by Indians, but perhaps it has got nothing to do with labeling a particular country’s workforce inadequate. We need to make efforts to communicate mutual needs with transparency. Allocating work to a suitable person too helps to fight such ugly situations.

3. The task of a leader is to get his people from where they are to where they have not been-

This quote by Henry A Kissinger sheds light on the work of a true leader who knows his team in and out. He can identify their qualities, expertise or flaws and then try to churn out the best from available resources by delegating work equally. I use this technique to analyze the potential and demerits of my employees and distribute work accordingly to get quality output.
If I know someone is good at developing a gaming application, I will give him a similar project instead of trying to pile him with the headache of designing a music application. This will not only spare us both from disagreements but also give him the confidence and scope of creativity to make the best use of his talent. It is important that the employee master a particular domain to deliver fine work.

4. How we spend our time defines who we are-

How often do we get chided for late work? But still, we continue to procrastinate. We often tend to ignore the fact that such practice bears direct consequences on our relations with the client. He might have expected us to complete the project in a given time limit. The moment we skip that deadline and make excuses to cover it up, we are disregarding work ethics at the cost of the company image. Clients value companies who stay true to their word. So it is better to decide a finite period and clarify with the prospect. Set a minimum and maximum time frame you’ll take to deliver work and most importantly keep your word.

5. We build too many walls and not enough bridges-

I often hear clients complaining about the developer’s inefficiency while the developer complaints about clients making too many changes. Such a deadlock situation arises when the two parties do not set ground rules before proceeding. To avoid this state, I meet my clients along with the designated developer before we tread on a new path. It is then that we set a framework, discuss the most intricate details about each and every tab. This way I don’t need to be in a position where we have to make further changes after the product is ready. It is up to us either to raise walls or build bridges. We unnecessarily invite untoward situations and then indulge in blame game. Let’s not get into such a practice again, make things simpler and deliver work effectively.

6. Knowing the answers help in school while knowing how to question will help in life-

Warren Berger unleashes the power of questioning the right way. Raising an impactful team is like raising a baby. You have to nurture employees with care and affection. They should be given the liberty to ask questions otherwise their growth would be hampered. I set-up a base camp and let employees find their way through remote lanes to enable them to solve even nerve-racking issues. When kids ask weirdest of questions, parents are bound to answer. So be a parent to your ever growing developer. Most companies do not establish a link between employees and client as they fear the developer would start taking up work directly from the client. We work contrary to this notion by engaging the two so that the developer has a thorough understanding of the client’s need. Involving developers in the association makes them feel valued and let’s not forget they are an asset to your firm.

EngineerBabu is a platform which posses the best talent in the IT domain. We also provide entrepreneurs easy access to IT professionals who can help in the growth of their companies. So if you are on the lookout for a tech partner, Give us a call! 

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The post 6 Things to Keep in Mind Before Developing a Product appeared first on EngineerBabu Blog.